Refund policy

Returns & Riders

All sales at Cheval Lavande are final. We do not currently offer refunds or returns.

If something feels wrong — a sizing question, a damaged item, an unexpected surprise — reach out to us directly. We read every message and will do our best to find a way forward together.

How to reach us

Send an email with the subject line "hay!" or "pony problem!" and we'll get back to you as quickly as we can. It helps us weed out the bots!

(Yes, really. It helps us find you faster.)

A little patience, please

We're a small creative world.

We move with care, not haste.

Thank you for riding with us.

gallop beyond, Cheval Lavande